How long does it take to receive my song?
Less than 48 hours!
Thanks to our talented team we deliver your fully customized, original song within 48 hours if you ordered the Premium or VIP Package. If you ordered the Basic Package you will receive your song within 7 days. Unlike many competitors, we focus on efficiency without compromising on quality — all while keeping our service affordable for you.
How will I receive my song?
You’ll receive a high-quality MP4 audio file of your custom song.
Important: Our emails may occasionally land in your spam or junk folder. Be sure to check those folders once your delivery window has passed. And please double-check that your email address is correct when placing your order!
What if I’m not satisfied with my song?
Your happiness is our priority!
If you're not 100% satisfied, we offer a free revision. Just let us know what you'd like adjusted — whether it's the vibe, lyrics, or delivery — and we’ll work closely with you to get it just right.
Can I hear my song before ordering?
We don't offer previews — and here's why: Every song is crafted from scratch in a professional studio, making it truly one-of-a-kind. Our creative process takes time and love, which is why we jump right into creating your custom masterpiece.
Still unsure? Our glowing customer reviews speak for themselves — and remember, we offer revisions if something’s not quite perfect.
How do I request a revision?
Once you receive your song, listen carefully. If there’s a pronunciation issue or anything feels off, email us at support@song-tastic.com to request a revision.
Please note:
-Revisions are reviewed based on our quality guidelines.
-Changing the artist (e.g., male/female) isn’t possible once your song is in production.
Is there a limit to how many times I can use my personalized song?
No limits here!
Once your song is delivered, it’s yours to keep and use forever. Share it, play it at your event, or keep it as a personal memento — it’s your story in song form.
Can I give a personalized song as a gift?
Absolutely — and it’s one of the most meaningful gifts you can give!
When ordering, simply let us know it’s a gift. Provide the recipient's name, the sender's name, and any message you'd like us to include — we’ll make it extra special.
I can't find my song — where is it?
Start by checking your spam/junk folder. If it’s not there, you might’ve entered your email incorrectly.
No worries — contact us at support@song-tastic.com with your full name, order number, and purchase date, and we’ll resend your song as soon as possible.
Is my personal information safe?
Yes — your privacy is very important to us.
All personal details you share are secure and used solely for creating your song. We’ll never share your information with third parties.